Privacy Policy

Information we collect

When you submit an appointment request, we collect the information you choose to provide:

• Your name and phone number.
• Your requested service, preferred dentist, date and time.
• Any optional information you enter about your concern.
• Your consent to be contacted about the request.

Our hosting provider may also process limited technical information such as IP address, browser type, request time and security or performance logs.

How we use information

• To receive, review and respond to appointment requests.
• To contact you and confirm availability with the clinic.
• To protect the website from spam, fraud and technical abuse.
• To maintain and improve the reliability of the website.

We do not sell submitted information and do not use appointment details for third-party advertising.

Service providers and transfers

The website is hosted by Vercel. Appointment requests are transmitted to the clinic through Resend's email service. Google services may be used to display public clinic reviews and privacy-enhanced YouTube videos may be embedded for patient education. These providers may process information in countries outside Pakistan under their own security and privacy arrangements.

Retention and security

Appointment inquiries are retained only as long as reasonably necessary to arrange care, maintain appropriate clinic records, resolve disputes or meet legal obligations. We use HTTPS, restricted environment variables, access controls and anti-abuse measures to protect information. No internet service can guarantee absolute security, so please avoid submitting unnecessary medical details through the website.

Cookies and analytics

We currently do not use advertising cookies or third-party website analytics. Essential hosting and security systems may process technical request data needed to deliver and protect the website.

Children and families

A parent or legal guardian should submit appointment requests for a child and should provide only the information necessary for the clinic to respond.

Your choices

You may ask the clinic to access, correct or delete information submitted through the website, subject to any medical-record or legal retention requirements. You may also withdraw your request before an appointment is confirmed.

Contact us

For privacy questions or requests, contact Dentalese Dentals at dentalesedentals@outlook.com or +92 321 5576282.

Policy changes

We may update this policy when our services or legal responsibilities change. The effective date above will be revised when a material update is published.